1. Is it possible to get a temporary status for a month in a preferential category by writing an appeal to the Fund through the Qoldau24/7 mobile application?
If you belong to one of the preferential categories, but your status in the CSHI is “UNINSURED”, then information about assigning you a preferential insurance status is missing from the Fund's database for some reason.
You can contact the Fund and provide supporting documents, the fund will add you to the database for one month as an insured person so that you can receive medical care.
To do this, you can use the Qoldau 24/7 mobile app to send documents confirming your preferential status.
What documents do I need to attach to obtain a temporary status?:
Children - birth certificate
Persons registered as unemployed - certificate of registration as unemployed
Unemployed pregnant women - certificate on form 027
A non-working person (one of the legal representatives of the child) who brings up a child until he reaches the age of 3 years - a birth certificate of a child under 3 years old
Persons on leave due to pregnancy and childbirth, adoption of a newborn child, child care until the child reaches the age of 3 years - the child's birth certificate
Non-working persons caring for a disabled child - a certificate of disability, a child's birth certificate, a certificate of registration as an unemployed person
Non-working persons caring for a disabled child of the first group since childhood - a certificate of disability and documents confirming the identity of the person caring for a disabled person of the first group since childhood
Recipients of pension payments, including participants and invalids of the Great Patriotic War - ID card, WWII veteran's certificate
Unemployed candace - a Candace certificate and a certificate of registration as an unemployed person
Mothers with many children who were awarded the pendants "Altyn alka", "Kumis alka" or who previously received the title "Mother Heroine", as well as those awarded the orders of "Maternal Glory" of the I-II degree - a document confirming the award
Disabled people - a certificate of disability
Persons studying full-time in organizations of secondary, technical and vocational, post-secondary, higher education, as well as postgraduate education - a certificate from the place of study, a student ID
Non-working recipients of state targeted social assistance - a certificate confirming that the patient belongs to the recipient of the TSA
2. Is it possible to check the insurance status in the Qoldau24/7 mobile application?
Yes, in the section "Check the insurance status"
3. There is a problem with the Qoldau 24\7 app. The code sent to the email does not match.
По данному вопросу вы можете обратиться в чат поддержки по электронному адресу qoldau@fms.kz